Privacy Policy

Welcome to ElevateDocX ("we", "our", or "us"). We operate the website elevatedocx.com and the ElevateDocX platform — an AI-powered daily digest service for developers and engineering students.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using ElevateDocX, you agree to the practices described here.

2.1 Information you provide directly:

• Email address (for account creation and communication)
• Password (stored as a secure hash via Supabase Auth — we never see it in plain text)
• Payment information (processed by Razorpay; we do not store card details)
• Contact form submissions (name, email, message)
• Career-service orders (name, email, phone, LinkedIn URL, optional resume file and notes) — used solely to deliver the purchased service; resumes are stored in a private storage bucket

2.2 Information collected automatically:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and interaction data (reading streaks, reactions, saves)
• Referring URLs and session identifiers

2.3 Information from third parties:

• Razorpay: subscription status, transaction IDs, and payment confirmation
• Supabase: authentication tokens and session data

We use the information we collect to:

• Create and manage your ElevateDocX account
• Deliver your personalised daily digest and platform features
• Process subscription payments via Razorpay
• Send transactional emails (e.g., account confirmation, password reset)
• Send the optional daily email digest (you can unsubscribe at any time)
• Maintain and improve the platform (analytics, bug fixes)
• Respond to your support requests
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

ElevateDocX uses essential cookies and local storage to maintain your authentication session. We may use privacy-respecting analytics tools to understand aggregate usage patterns. We do not use advertising trackers or retargeting pixels.

You can disable cookies in your browser settings, but doing so may prevent you from logging in or using core features.

We share your data only in the following limited circumstances:

• Razorpay: To process subscription payments. Razorpay's privacy policy governs data shared during payment.
• Supabase: Our backend database and authentication provider, hosted on AWS.
• Legal requirements: If required by law, court order, or government authority, we may disclose your information.
• Business transfers: In the event of a merger or acquisition, user data may be transferred as a business asset.

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes (e.g., payment records for up to 7 years as required by Indian tax law).

We implement industry-standard security measures including HTTPS encryption, secure password hashing via Supabase Auth (bcrypt), and row-level security policies on our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing emails at any time
• Lodge a complaint with your data protection authority

To exercise these rights, email us at elevatedocx@gmail.com.

ElevateDocX is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Our digest contains links to third-party articles and websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top and, where appropriate, by sending you an email notification.

If you have questions or concerns about this Privacy Policy, please contact us: